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The bell sits in the top bar on every signed-in screen (desktop and mobile). It is not limited to staff.

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Open notifications

1

Click the bell

Unread count shows as an orange badge. The dropdown loads the five newest items.
2

Open one

Click a row to go to the related screen (message, call, course, ticket, calendar, community). Unread items mark as read when you open them.
3

View all

View all notifications opens /notifications for the last 50. Mark all as read clears the badge.
You are never notified about your own action.

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What students see

Only notices addressed to that student:
  • Direct messages
  • 1:1 call confirmed, declined, rescheduled, or cancelled
  • Comments and likes on their community posts
  • Added to a community channel
  • Testimonial approved
  • Support ticket reply or resolved
  • Calendar events for everyone, or for a course they are enrolled in
  • Course published, updated, or archived (if enrolled)
  • Added to the academy

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What students do not see

Staff-only notices, such as new enrolments, lesson completions, new call requests (the instructor gets those), testimonials waiting for review, and new support tickets in the queue.

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What staff see

Everything above that is addressed to them, plus teaching events: enrolments on their courses, lesson completions, call requests, support tickets, and testimonials to review.

Related topics

Instructors and messagesPublish and archiveWhat is Rittly