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Calls holds 1:1 bookings you requested and bookings where you are the host. The sidebar badge counts only calls waiting on you.

Request a call (usually a learner)

1

New call

Pick a host (instructor), subject, agenda, time, duration, and timezone. Optionally attach a course.
2

Wait

The host is notified. The call stays requested until they accept, decline, or propose another time.

Answer a request (host)

1

Accept

Only the person who did not propose the current time can accept. A meeting link is attached: the host’s personal Zoom URL if set, otherwise a Zoom meeting from the academy integration, if connected.
2

Propose a new time

Flips whose turn it is. The other person is notified.
3

Decline or cancel

Decline a request, or cancel a confirmed call. The other person is notified. A generated Zoom meeting is deleted when you cancel.
Both people get confirmed when the time is agreed.

Call settings

Hosts can set a personal meeting URL under Calls → Settings so confirmed calls use their room instead of a generated Zoom meeting.